Shipping policy
Shipping Policy
Last updated: October 2026
Thank you for shopping with YOLO Lifestyle. Please read our shipping policy carefully so you know what to expect when you place an order.
How We Fulfil Orders
YOLO Lifestyle is an online retail store. Our products are sourced and fulfilled through our trusted third-party supplier network. When you place an order, it is processed and shipped directly from our supplier's warehouse to your delivery address. This means we do not hold physical stock ourselves.
Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Estimated Delivery Times
Delivery times vary depending on your location and the product ordered. The following are estimates only and are not guaranteed:
- Singapore: 7–15 business days
- Malaysia & Southeast Asia: 10–20 business days
- East Asia (Hong Kong, etc.): 10–20 business days
- United States & Canada: 10–20 business days
- Europe: 12–25 business days
- Rest of World: 15–30 business days
Delivery times may be longer during peak periods, public holidays, or due to customs clearance delays.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery location and the items in your order. We may offer free shipping promotions from time to time — any applicable promotions will be reflected at checkout.
Order Tracking
Once your order has been shipped, you will receive an email containing your tracking number. You can use this to monitor your delivery status. Please allow up to 5 business days for tracking information to update after dispatch.
Customs, Duties & Import Taxes
Orders shipped internationally may be subject to customs duties, import taxes, or fees levied by the destination country. These charges are the responsibility of the recipient and are not included in our product prices or shipping charges. We are unable to predict or control these fees. Please check with your local customs authority for more information before placing your order.
Delayed or Lost Shipments
YOLO Lifestyle is not responsible for shipping delays caused by customs, courier services, weather, or other factors outside our control. If your order has not arrived within the estimated timeframe, please contact us at info@yololifestylestore.com and we will investigate with our supplier and shipping partner.
Incorrect Shipping Address
Please ensure your shipping address is accurate at the time of ordering. YOLO Lifestyle is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error after placing your order, contact us immediately at info@yololifestylestore.com and we will do our best to assist, though we cannot guarantee changes once an order has been processed.
Contact Us
If you have any questions about your shipment, please reach out to us at info@yololifestylestore.com and we will get back to you as soon as possible.